Customer Care Center

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Contact Us - We're here to help!

  • Questions?

    Call: 866.900.PENS (7367)

  • Ordering and Assistance

    • For Immediate Assistance or to place your order over the phone
    • Call: 866-900-7367
    • Email: CustomerCare@pens.com
    • Hours of operation are: Monday thru Friday - 7:00 a.m. to 7:00 p.m. CST (Central Standard Time)

  • Sales

    • Call:866.900.PENS (7367)
    • Hours of operation are: Monday thru Friday - 7:00 a.m. to 7:00 p.m. CST (Central Standard Time)

  • Correspondence Only:

    • Customer Care
    • National Pen
    • 342 Shelbyville Mills Road,
    • Shelbyville, TN, 37162-0189

FAX: 1-877-286-3039

Can't find what you're looking for?

Our Knowledgeable Reps are Here to Help!

Call:
1.866.907.PENS (7367)
or

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Frequently Asked Questions

  •  Order Status
    To check the shipping status of you recent order Click here. The shipping status of your order will be updated and available online as soon as your order leaves our factory.
  •  Our Guarantee
    To check the shipping status of you recent order Click here. The shipping status of your order will be updated and available online as soon as your order leaves our factory.
  •  Free Samples
    To check the shipping status of you recent order Click here. The shipping status of your order will be updated and available online as soon as your order leaves our factory.
  •  Artwork
    To check the shipping status of you recent order Click here. The shipping status of your order will be updated and available online as soon as your order leaves our factory.
  •  Merchandise Consistency
    To check the shipping status of you recent order Click here. The shipping status of your order will be updated and available online as soon as your order leaves our factory.
  •  Order Size
    To check the shipping status of you recent order Click here. The shipping status of your order will be updated and available online as soon as your order leaves our factory.
  •  Pricing
    To check the shipping status of you recent order Click here. The shipping status of your order will be updated and available online as soon as your order leaves our factory.
  •  Shipping Time/Rush Service
    To check the shipping status of you recent order Click here. The shipping status of your order will be updated and available online as soon as your order leaves our factory.
  •  Shipping & Billing
    To check the shipping status of you recent order Click here. The shipping status of your order will be updated and available online as soon as your order leaves our factory.

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