Privacy
Policy
Perfect Pen & Stationery, the sponsor of PerfectPen.ca,
has created this Privacy Statement to demonstrate our
firm commitment to privacy. This statement outlines
our information gathering and sharing practices for
this web site.
Information We Collect
and How We Use It
When you order, we need to know your name, e-mail address,
mailing address, credit card number, and credit card
expiration date. This information enables us to process
and fulfill your order, and to notify you of your order
status.
Information about the activity
of visitors to this site is tracked automatically when
you sign in. We use this information for internal review
in aggregate. We maintain strict security over all the
information you share with us and use this information
in support of your customer relationship with us and
to improve your shopping experience:
1) In the future, we may personalize
your shopping experience by using your information on
purchases to guide our recommendations of items that
might interest you. Only PerfectPen.ca, or people working
on behalf of PerfectPen.ca, will send you these communications.
2) We monitor customer traffic
patterns and web site usage to help us develop the design
and layout of the online store.
3) Occasionally, we may use
the information we collect to notify you of important
functionality changes to the web site, PerfectPen.ca services,
and special offers we think you'll find valuable.
4) In the future, we may make
some limited name and address information available
to other organizations that provide goods or services
that we feel may be of interest to you.
You can opt out of receiving further marketing promotions
at any time. To opt out of our email list, click here.
Other Important Information About Privacy
You can maintain
an online account consisting of your e-mail address
and a personal password, to order items and use services
we offer on our web site. Please be careful whenever
you're online. Your password is yours and should not
be shared with anyone else. If, at any time, you want
to change the e-mail address and password or other profile
information please email webmaster@perfectpen.ca
with the specific information you would like to change.
Use of "Cookies"
"Cookies"
are small pieces of information stored by your browser
on your computer's hard drive. Cookies do not contain
any personally identifying information. Most web browsers
automatically accept cookies, but you can usually prevent
accepting cookies by changing your browser settings.
A cookie allows you to browse in the store, put items
in your shopping cart and then return several days later
to continue where you left off - with the previously
selected items still in the cart. Cookies help us give
you a better web site, by letting us monitor what's
working and what isn't through site traffic analysis.
Please be assured that accepting a cookie does not give
us access to your computer or personal information under
any circumstances.
Your
Consent
By using our web site, you agree that PerfectPen.ca may collect
and use this information in the manner described above.
We will post the changes to our privacy policy on this
page so that you are always informed about what information
we collect, how we use it, and under what circumstances
we disclose it.
How We Protect Customer Information
When you place an order, access your account
information, or send us personally identifying data,
that information moves into a secure server. The "Secure
Server Software" (SSL) encrypts all information
you input before sending it, protecting your information
from unauthorized access.
Security
Policy
We
know you want secure online ordering. That's why PerfectPen.ca
uses "Secure Socket Layers" ("SSL"),
an industry standard encryption technology that protects
your credit card information. SSL encrypts all ordering
information, including your name, address and credit
card number, so it cannot be read in transit. The secure
area of our web site displays a prefix of https:// and
the browser should show a lock or key symbol. As required
by law under the Fair Credit Billing Act, your credit
card issuer must limit your liability to $50 in the
extremely rare case of confirmed credit card fraud.
When you place an order with PerfectPen.ca, a Federally Insured
and Accredited Banking Institution manages the credit
card processing.
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