Shipping & Delivery

I need my products by 12/24—when do I need to order?

If your order needs artwork approval, please approve it as soon as you can to ensure we get your order out on time.

We’re excited for you to get your order! Generally, orders are shipped 7-10 business days after the order date. Once your order is placed, here’s what you can expect:

Phase 1

Order Processing & Review

1-2 Business Days

Credit and custom artwork approval.

Phase 2

Production

7-10 Business Days

Creation of your personalized product.

Phase 3

Shipping

7 Business Days or Less

Orders ship via UPS Standard and typically arrive in 7 business days or less.

Shipping prices vary depending on the value of your order, the shipping method, or the weight of your product.
Check out the tables below to see the different prices.

We’re sorry to hear you haven’t received your order yet! Please consult your tracking number or give us a call at 1-800-595-9547 and we’d be happy to help.*For delays in delivery caused by natural disasters or other circumstances over which Perfect Pen has no direct control, Perfect Pen will not be held accountable. Please understand that factory shipment or delivery dates are estimates, and in no case shall Perfect Pen be liable for any consequential or special damages arising from any delay in delivery.

All shipping promotions exclude delivery to PO boxes unless otherwise noted.

You’ll receive an email with your tracking number once we’ve shipped your order. Please be advised that if your order is under 10 pounds, a tracking number will not be available.