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Shipping & Delivery
Need additional help? Please give us a call at 800-595-9547
Generally orders ship after about 7-10 days. Once you place your order, this is what happens:
Phase 1
Order Processing & Review
1-2 Business Days
Credit and Custom Artwork Approval
Phase 2
Production
7-10 Business Days
Creation of your personalized product
Phase 3
Shipping
7 Business Days or Less
Purolator Ground is the standard shipping method and your delivery should arrive in 7 business days or less.
Shipping prices vary depending on the value of your order, the shipping method, or the weight of your product.
Check out the tables below to see the different prices.
| Standard Weight Items | |
|---|---|
| Order Value | Shipping Charge |
| $0.01 - $49.99 | $16.95 |
| $50.00 - $99.99 | $23.95 |
| $100.00 - $149.99 | $26.95 |
| $150.00 - $199.99 | $31.95 |
| $200.00 - $299.99 | $35.95 |
| $300 + | Calculated at checkout |
Please track your package for more information or reach out to your sales representative, if you do not have one, please call 800-595-9547 to speak to a customer care representative who would be happy to help.*For delays in delivery caused by natural disasters or other circumstances over which Perfect Pen has no direct control, Perfect Pen will not be held accountable. Please understand that factory shipment or delivery dates are estimates, and in no case shall Perfect Pen be liable for any consequential or special damages arising from any delay in delivery.