Shipping & Delivery

Need additional help? Please give us a call at 800-595-9547

Generally orders ship after about 7-10 days. Once you place your order, this is what happens:

Phase 1
Order Processing & Review
Order Processing & Review
1-2 Business Days

Credit and Custom Artwork Approval

Phase 2
7-10 Business Days

Creation of your personalized product

Phase 3
7 Business Days or Less

Purolator Ground is the standard shipping method and your delivery should arrive in 7 business days or less.

Shipping prices vary depending on the value of your order, the shipping method, or the weight of your product.
Check out the tables below to see the different prices.

Standard Weight Items
Order Value Shipping Charge
$0.01 - $49.99 $16.95
$50.00 - $99.99 $23.95
$100.00 - $149.99 $26.95
$150.00 - $199.99 $31.95
$200.00 - $299.99 $35.95
$300 + Calculated at checkout

Please track your package for more information or reach out to your sales representative, if you do not have one, please call 800-595-9547 to speak to a customer care representative who would be happy to help.*For delays in delivery caused by natural disasters or other circumstances over which Perfect Pen has no direct control, Perfect Pen will not be held accountable. Please understand that factory shipment or delivery dates are estimates, and in no case shall Perfect Pen be liable for any consequential or special damages arising from any delay in delivery.